There is a provider that is no longer at this practice or has never been at this practice.

We are contracted by health plans to update provider directory information, so the information we send your way to validate comes directly from them. To that end, it's really important to have the providers who do not exist at your location removed from your practice.


To remove a provider, you can switch the green 'Yes' active status to 'No' for each provider who is not there. We will immediately update health plans that those providers are not at your location or are no longer active for another reason. Once you update that the provider is no longer at your practice, we will not contact you about them again.

Did you find this article helpful?