What if I attest using a different service or CAQH?

The information you submit to each service may go to different plans and may be used differently. For example, if you use a service that focuses on credentialing, your information may not make it to the plans' provider directories.

Many providers are familiar with CAQH's online updates and use them to verify credentialing information with some health plans. Some plans also use CAQH to update provider directory information, but not all do. It is important to understand the difference between credentialing and provider directory information. The former is intended for plans while the latter is for patients.

The plans we work with might not use CAQH to update their provider directories so there is no overlapping work. In summary, the information you submit to each service or CAQH may go to different plans and may be used differently.

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