Why am I being asked to validate?

Why am I being contacted by BetterDoctor?

If you've been contacted by phone, fax, email, or post mail, it's because a health plan you are networked with has hired BetterDoctor to update their provider directories on a regular basis. They have requested...

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Is there a cost to update my information with BetterDoctor?

There is absolutely no charge to update your information with BetterDoctor's online tool. BetterDoctor is contracted by health plans to update their provider directories on a regular basis. Health plans fund ou...

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Are you a marketing company?

No, our provider directory update attempts are not marketing or sales attempts and there is absolutely no fee associated with updating your information through our online tool. Your provider information is ro...

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Which health plan(s) is requesting my information?

Each practice is different. Our support team is happy to figure out precisely which plan (or plans) delivered us your information and asked us to confirm it. Please send us an email at support@betterdoctor.co...

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What if I already update my information with CAQH?

BetterDoctor is contracted by several health plans to clean and update their provider directories on a regular basis so they are as accurate as possible for patient searching for care. Many providers are fami...

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Why am I received so many forms of outreach from BetterDoctor?

BetterDoctor is contracted with health plans and a state exchange to outreach on their behalf. Certain regulations, specifically Medicare Advantage, require that health plans reach out to their providers once e...

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How do I update another practice location?

Our outreach and attestation attempts are driven by the data that the health plans and state exchange we contract with deliver to us. They give us data for you to confirm or update, so unfortunately, we cannot ...

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How can I confirm that you’ve received my attestation?

After submitting our online form, you will receive an email confirming that you completed and submitted your quarterly attestation. If you're still unsure of whether or not your attestation was submitted for t...

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