About BetterDoctor

What is BetterDoctor?

We are Quest Analytic's Accuracy solution enabling health plans to provide their members with convenient access to an adequate network of doctors and hospitals and an up-to-date, accurate directory of network p...

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Why am I being contacted?

You are being contacted because one of your networked health plans hired us to update their provider directories. They have requested we confirm or update your information. Our outreach efforts include phone, f...

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How often am I required to attest?

CMS requires health plans to reach out to providers on a quarterly basis. Additionally, there are state-specific laws, such as SB-137 in California, that require health plans to reach out directly to contracted...

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What happens if I don’t attest?

Not responding to the request to attest your data may result in your information being removed from the health plan's print and online provider directories. In some states, payments may be delayed or, for a rep...

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With which health plans are you partnered?

We work with several health plans, including Alta Med, Centers Plan, CityMD, Devoted Health, Humana, Iora Health, par80, Providence, Western Health, as well as plans participating in the Washington Health Benef...

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