General attestation questions

How do I complete the attestation form?

To complete the form please follow these steps: 1. Go to: betterdoctor.com/validate 2. Enter the access code listed on the email, fax and post mail we sent you. It is an eight character alphanumeric code. For...

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Why is my access code not working?

An access code could not be working due to a few different reasons. First, double check the date you received the code. Codes can only be used during the current quarter. The quarters are January to March, Apr...

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What if I am not the correct attestor?

If you know the contact information for the person we should reach out to please let us know by contacting us using the link at the bottom of this page.

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What if nothing has changed since my last attestation?

One or more of the health plans you accept has contracted with BetterDoctor to ensure their provider directories are correct. State and federal regulations may require health plans to request quarterly verifica...

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May I change my preferred contact method?

At this time we outreach using the methods the health plans provide us until we receive a completed attestation each quarter. For example, this means that if the health plans provided us with your email and fax...

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